WELLNESS HOUSE RULES
The services and facilities of the spa may only be used at your own risk! Kenese Bay Garden Hotel accepts no responsibility for any damage or personal injuries resulting from violations of these house rules, accidents caused by guests, or accidents resulting from the improper use of the facilities.
- Showering and using the foot-washing station are mandatory before entering any swimming pool!
- The use of all swimming pools is prohibited in cases of incontinence, tuberculosis, infectious diseases or open wounds!
- Wearing slippers is mandatory in the pool areas, in the relaxation area next to the saunas, and in the corridors!
- Guests who do not have slippers are kindly asked to contact the reception for assistance.
- Children under the age of 3 are not allowed in the water without swim diapers!
- Children under the age of 14 may only use our swimming pools under parental supervision.
- The spa facilities may not be used by anyone under the influence of alcohol, drugs or any other intoxicating substances.
- Bringing fragile objects (such as glass bottles, drinking glasses, etc.) or any other objects that could cause accidents or injuries into the pools or their surrounding areas is strictly prohibited!
- Eating and drinking in the pool area is prohibited!
- Jumping, splashing, playing ball and disturbing the peace of other guests in the swimming pools are prohibited!
- Adults are not allowed to stay in the children's pool or sit in the water!
- Open flames are prohibited throughout the wellness area! Smoking is permitted only in designated areas.
- Pets are not allowed in the wellness area!
- Please leave the swimming pools 15 minutes before closing time!
To prevent accidents, in addition to the above rules, please follow the instructions given by our staff and the information displayed on warning signs.
Enjoy your time at our spa!
